Resume

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Experience

UX Researcher - Universal Robots (Nov 2020 - Present)

• Launched a survey with 2000+ participants to establish key business benchmark metrics.
• Tracked customer journey improvement using descriptive statistics and Power BI visuals.
• Increased market visibility by 61% by identifying key pain points and conducting user testing.
• Led over 100 interviews and contextual inquiries with agile product teams.
• Designed and tested wireframes for robot software and corporate website content.

UX Intern - Workfeed (Sept 2020 - Oct 2020)

• Conducted interviews and ethnographic research to identify new key audiences.
• Developed customer segmentation strategies that increased sign-ups.

UX Research Student Worker - Pesitho Holding ApS (Jan 2019 - Oct 2019)

• Applied ethnographic research methods to improve solar-powered cooking technology in Myanmar.
• Produced qualitative research reports to inform product redesigns for sustainability.
• Co-authored a report for the United Nations based on research findings.

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Education

Aarhus University (2015 - 2020) - Master of Anthropology (Minor in Cognitive Semiotics)

Dalhousie University (2018) - Exchange semester in Canada

Certifications

• Analytics and Visualizing Data with Power BI - EdX College (2024)
• ResearchOps: Scaling User Research - NN/g (2022)
• How to Interpret UX Numbers: Statistics for UX - NN/g (2021)
• Analytics and User Experience - NN/g (2020)

Languages

Danish (Native) | English, Swedish, Norwegian (Full Professional) | German (Limited Working Proficiency)